满足消费者的即时期望
是否在游戏电影、体育、社交媒体或商业，客户希望他们的内容可以随时随地按需提供。5G的到来和物联网应用的爆炸将再次推动这一趋势。因此，随着新的竞争者进入战场，电信、媒体和技术公司之间的界线继续模糊——随着竞争加剧。在客户面临的经验和后台管理方面，跟上技术挑战是企业成功和生存的关键。
合作伙伴关系，解锁优势
At Expleo, our close working relationships with a number of major telcos has given us a deep understanding of all their key drivers, and risk factors. We have helped them to maintain their competitive edge by developing and implementing unique price plans to secure and grow their customer base. Retaining customer confidence is a key driving factor for success in the sector, so it’s vital that clients can introduce new and changed price plans without impacting their customer base.
越来越多的客户能够在各种设备和操作系统上可靠、安全地添加新内容，这已成为一个主要的市场差异。同样，我们知道，那些能够及时、准确地向客户提供账单和使用信息的组织将获得他们的信任并保持他们的忠诚。
We talk to clients about their desire to improve market penetration, innovate new products, improve billing and continuity of service, and safeguard against the damaging impact of ‘fake news’. Our people’s experience and knowledge of their business context allows us to deliver质量and58biwei
这一点侧重于它们的主要挑战和机遇。
