Digitising the UK energy sector: How the proactive use of programme and technical assurance has brought continuous improvement to a major transformation programme

Richard Hilton, Director of the Switching Programme at DCC, explains the added value of real-time, independent assurance in this complex, digital upgrade for the UK energy sector. By treating assurance as a strategic tool, rather than a box-ticking exercise, Expleo has become a critical friend of the delivery team.

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The Data Communications Company (DCC) are delivering the core systems required for the Ofgem-led Switching Programme, that will allow customers to change energy suppliers faster and more reliably. Consumers will be able to switch their energy supply within 24 hours, leading to increased market competition that will encourage savings for consumers.

Expleo is supporting the DCC in the design, build and test phase of the programme, as Core Systems Assurance partner, working with industry service providers and DCC’s suppliers to ensure systems are functioning, changes are delivered according to timelines, and risks are identified and mitigated.

Richard Hilton has led the transformation programme for DCC over the last two years, adding to his 15 years’ experience in senior operational and programme management roles, including far-reaching change programmes at Vodafone, BT and M&S.

在其最简单的形式中,我们有助于数字化当前的英国能源市场,使消费者可以更容易地切换供应商并获得最佳交易。

Richard Hilton, Director of the Switching Programme at DCC

Expleo确保了整合下所有各方的计划,包括27个分销网络组织(DNOS)以及20多个中央系统提供商,为DCC拥有交付。Expleo还通过其管理咨询业务,Moor House Consulting来确保160多家能源供应公司。广泛的集成缔约方是该计划的复杂性的最大来源,因为每个方必须与新的国家系统接口,这将处理所有现场数据前进的所有现场数据。

实例探究