How automation led to a 60% reduction in test duration and a 90% reduction in costs
背景与挑战
资源和系统效率低下是击中客户的利润，其成本为国内客户螺旋设计。努力承担不必要的消费，并改善质量客户服务，客户于2015年7月推出了国内复苏计划。两年的计划涉及多个系统变化。
An existing framework had been set up to run 60 regression testing scenarios but it proved manually intensive, slow, unable to run at night and prone to failure. It lacked the functionality, too. For example, it couldn’t record screenshots necessary for validation. Given the timescales involved semi-manual, unreliable regression58biwei 根本不是一个选择。
Solution & outcomes
Expleo was brought in to overhaul the testing team and revamp the struggling automated regression testing function. The Expleo team also brought with it an inherent understanding of the utilities market as well as deep knowledge of the client’s processes and systems which included a heavily customised SAP implementation. Given the complexity of the client’s set up, Expleo introduced a 22-day on boarding programme to get its offshore teams up to speed with core system knowledge and customisation. In an initial phase of the project, Expleo corrected 30% – over 1,000 – of test cases that had previously failed to run successfully.
结果是戏剧性的。在接管回归测试的18个月内，Expleo将测试时间减少了60％，人力成本下降了90％。这使得业务充满自信，因为国内恢复计划变得更加复杂。这反过来导致了两个基本的业务结果 - 提高了客户满意度和恢复盈利能力。
“业务希望自信，实施变革不会打破他们的系统。这就是回归测试这么重要的原因。“